Pursuant to the provisions of the Consumer Code, the User may exercise his right of withdrawal within fourteen (14) calendar days from the date of receipt of the Product. The User must return the Product for which he is withdrawing to the Seller Partner or to Clapham if the latter is the seller, within fourteen (14) days of exercising his right of withdrawal.
To exercise his right of withdrawal, or benefit from the legal guarantees of conformity, with regard to defective products and hidden defects, as prescribed by French law, the User must contact the seller of the Product concerned directly via his space. client accessible from the"My Account"tab.
Except for the Products that it sells, Clapham has no responsibility for the management of withdrawals, the implementation of legal guarantees of conformity and returns, which are subject to the general conditions of sale of each Partner Seller.